Encountering problems while using

Describe your usage environment as detailed as possible (such as input jack, operating system, output jack, headphone/speaker model) and clearly describe the issue. If shoot a video and upload it to YouTube, it will help us identify specific issues and guide you on how to solve them all at once.

After preparing the above information that year, send it to support@smsl.shop

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We will reply to you via email within 20 minutes.

 We will reply to emails sent at other times the next day.